Support

“You have a complaint? Adorable. Write it down.”

Email [email protected] — a human reads every message.

Common questions

My social apps are locked. How do I get them back?

Drink some water and log it. Open WaterKaren, tap the log button and hold it for 5 seconds. Or tap “Log 250ml” / “Log 500ml” on any WaterKaren notification. The apps unlock right away, and stay unlocked for the rest of the day once you hit your goal.

When does the lock kick in?

After 2 hours without logging a drink, counted from your wake-up time. Nothing locks overnight, and nothing locks once you've reached today's goal.

How do I turn the lock off?

In WaterKaren: Prefs → Social app lock. You can also revoke access in iOS Settings → Screen Time.

Karen sends too many notifications.

Prefs → Karen intensity. Passive sends 3 a day, Standard 5, Full Karen 7. She also skips a check-in if you've just had a drink. To stop them entirely, turn notifications off for WaterKaren in iOS Settings.

I logged the wrong amount.

Tap the entry on the Today screen to change or delete it.

Why doesn't coffee count?

Karen's rules. Water counts fully, tea 80%, juice 50%, coffee 0%.

My water isn't showing in Apple Health.

Open the Health app → Sharing → Apps → WaterKaren and allow writing Water.

Where is my data?

Only on your phone. See the Privacy Policy.